I appreciated that during the planning process, every time I called Jen she answered the phone and answered my questions. It is great to have accessible people during the planning process to answer your questions quickly! Jeremy, the banquet manager, was amazing!!!! He took great care of us and my family! We had a popcorn bar at our wedding and I loved that the waiters for bagging it for my guests and offering it to them. It was a great way to get it circulating!