Overall very easy, on point and informative. I had a bit of anxiety since I work with a lot of contracts at work and know the process can be slow and drag on. Also the wedding industry advice you read isn't very trusting and paints the picture things won't work out or you need to be super specific in all the contracts. That couldn't have been further from the truth working with Jen. I think you guys made this a very comfortable process, especially when we didn't know what was best. Jen was able to help suggest ideas or things that could work, or whether we should worry about a specific thing or not based on our overall low-key approach. Also she always seemed relaxed and very easy to talk to. It was very welcoming.Again I had a bit of tension unsure what our budget would allow and going with the 4 star buffet. But the food was superb. I heard a lot of guests comment as well on how good it was. The banquet manager deserves a special call out, because at the end of the night we were gathering everything up, and she helped us carry stuff out. Additionally she stayed to help with loading it up and making sure we had everything. She was the first one we saw when she introduced herself that night, and the last one we saw when helping us as we were wrapping up.